Cima Connected Life offers a HIPAA compliant web-based contingency architecture available on a secure platform and by permission basis. The web portal has an icon-based dashboard, which makes it user-friendly and easy for clinicians to navigate and quickly find pertinent patient information. The health cloud enables care givers to access on-demand historical diagnostic test results and calculated patient reports, providing better treatment decisions and overall communication with the patient at the time of service. Being able to review complete and accurate historical test results will help educate the patient and allow them to identify trends and habits that may lead to unwarranted complications and exacerbations.
Patient Dashboard
The Test-n-Share health cloud is a HIPAA compliant web-based contingency architecture available on a permission basis to anyone the patient authorizes. Members of the patient’s healthcare team, family or friends will receive unrestricted, unlimited access to on demand historical patient diagnostic test results, as well as elect to receive trending or acute episodic event notifications based on exceptions. Being able to review complete and accurate historical test results will help educate not only the patient, but everyone involved with helping to manage their chronic conditions.
Automated Coaching
Case managers feel a large burden in the new connected health environment when it comes to performing their part in communicating with patients. Many healthcare professionals feel they experience an information overload and cannot manage the amount of information received. The Cima Connected Life platform has designed within the contingency architecture, automated messaging capabilities that enable case managers to leverage technology in their delivery and access of healthcare. Most episodic events go unnoticed or not addressed simply because there are more pressing or higher cost scenarios monopolizing their resources and attention. Case managers can create their own automated triage of events, that not only enables them to deliver consistent messaging with documented read receipts from the patient, but allows them to touch the patient based on exception, even when it is something minor. This provides case managers latitude to focus on more severe situations and events that warrant their personal touch.
Patient Reward
Modifying patient behavior is challenging, but maintaining the patient’s motivation and keeping them engaged over time may be even more difficult. Gamification is a term used to reward patients for adherence to their prescribed treatment plan. Not all patients react the same to any particular reward. Cima Connected Life has Gamification technology built into the architecture and enables any healthcare organization to create a myriad of rewards to offer to their patients. Each population can be divided into sub groups that are driven by different rewards, whether it be monetary, entertainment, gifts, and the like. Gamification is pinnacle to keeping patients engaged and having a successful population health management program.
Virtual Visit
The Physician Fee Schedule has continued to decrease reimbursements for traditional “fee for service”, but has balanced the reductions by introducing or expanding reimbursements for telemedicine in order to migrate providers towards their value-based payment reform. The intent of any healthcare organization is to improve quality of care for each patient within its set population. With telemedicine tools, patients can theoretically engage a physician or care coordinator anytime, anywhere. They are not limited by distance; cost or time spent driving to and from appointments. However, connecting with patients outside of the office visit, and providing ongoing access and transparency to care and support resources, is challenging, particularly when it requires coordination between patients, physicians, clinical staff and third party resources. To meet consumer demands, Cima Connected Life has a revolutionary platform that enables new ways to connect with patients and deliver value-added information in a cost effective, easy to access and simple manner—and in a way that maintains consistency and continuity throughout the entire treatment process.